September 16, 2025 • 3 min read
In an increasingly digital world, DocuSign has become a household name for simplifying agreements. But how is the e-signature giant performing financially? To find out, we're diving into its first-quarter report for fiscal year 2026, filed with the SEC on September 5, 2025, to understand its revenue streams, costs, and overall profitability for the three months ending July 31, 2025. You can explore the full filing here.
DocuSign reported total revenue of $800.6 million for the quarter, a solid 9% increase from the $736 million generated in the same period last year. This growth highlights the company's continued ability to expand its customer base and services.
As expected, the overwhelming majority of this revenue comes from its core business model. Let's break it down:
This breakdown shows a heavy reliance on the stable and recurring revenue from subscriptions, a positive sign for financial predictability. The following visualization of the income statement illustrates how this revenue translates into profit after accounting for all costs and expenses.
Please log in to view diagrams.
DocuSign's overall gross margin remained strong and stable at 79.3%. However, the two revenue segments tell very different stories. The subscription business boasts a healthy gross margin of 81.6%. In contrast, professional services operated at a significant loss, with costs exceeding revenue by over $5 million, resulting in a negative 31.5% gross margin. This suggests that professional services may act as a "loss leader"—a strategic cost incurred to secure larger, more profitable subscription contracts.
After accounting for all operating expenses, the company generated an operating income of $65.2 million, up from $57.8 million a year ago. The company's spending priorities are also clear:
Ultimately, DocuSign reported a net income of $63.0 million for the quarter, translating to a net margin of 7.9%.
DocuSign's latest quarter reveals a company executing a clear strategy. It's delivering steady, single-digit growth fueled by its powerful subscription engine while maintaining solid profitability. The significant investment in R&D indicates that the company is not resting on its laurels; it's actively building out its "Intelligent Agreement Management" platform. This focus on future growth is critical as DocuSign navigates an increasingly competitive landscape and works to cement its role as an indispensable tool for modern business.
Last updated: September 16, 2025